Customer visits
Customer visits www.zokudo.com
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Browses various
Browses various brand selection options via For Him/Her/Kids, Occasions, Location etc
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Selects the preferred
Selects the preferred brand
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Gift this brand
Clicks "Gift this brand"
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Reviews the card
Reviews the card and continues shopping if wants to gift more cards
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Clicks Preview
Clicks "Preview" and if fine "Ok to Proceed"
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Personalises gift
Personalises gift card by entering beneficiary details, selecting card value, design template and personal message
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Logs in
Logs in if not already logged in
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Clicks Check Out
Clicks "Check Out" and makes payment though Credit/Debit card and Netbanking
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Zokudo card
Zokudo card is sent immediately through email and sms to Recipient and order confirmation to gifter
Customer visits
Receives an email/SMS about Zokudo Brand Gift card
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Browses various
Recipent goes to Brand Outlet to redeem the Gift Card
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Selects the preferred
Customer after selecting merchandize presents Zokudo Gift card number at brand's retail outlet's POS
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Gift this brand
POS executive enters the 16 digit card number in Zokudo's POS application
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Reviews the card
Zokudo validates and authenticates the card number and provides approval for the card value to the brand
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Clicks Preview
POS executive enters the OTP in the Zokudo POS application
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Personalises gift
Recipient receives the OTP on his/her mobile and shares that with the POS executive
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Logs in
Zokudo server sends an OTP to recipient's registered mobile number
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Clicks Check Out
Counter executive deducts the card value from the total bill amount
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Zokudo card
Recipient pays any amount over and above the card value by cash or credit/debit card at the counter directly
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Zokudo card
Recipient takes the merchandise and heads home
Customer visits
Receives an email/SMS about Zokudo Brand Gift card
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Browses various
Goes to www.Zokudo.com
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Selects the preferred
Provides 16 digit zokudo card number to login
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Gift this brand
He is presented options to "Swap the brand"
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Reviews the card
Details sent to the beneficiary via email/sms
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Clicks Preview
User picks the brand of his choice and click "Proceed"
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Personalises gift
Taken to the brand lisitng page or a drop down to select the brand
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Logs in
Selects "Swap the brand"
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