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Customer visits
Customer visits www.zokudo.com
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Browses various
Browses various brand selection options via For Him/Her/Kids, Occasions, Location etc
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Selects the preferred
Selects the preferred brand
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Gift this brand
Clicks "Gift this brand"
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Reviews the card
Reviews the card and continues shopping if wants to gift more cards
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Clicks Preview
Clicks "Preview" and if fine "Ok to Proceed"
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Personalises gift
Personalises gift card by entering beneficiary details, selecting card value, design template and personal message
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Logs in
Logs in if not already logged in
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Clicks Check Out
Clicks "Check Out" and makes payment though Credit/Debit card and Netbanking
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Zokudo card
Zokudo card is sent immediately through email and sms to Recipient and order confirmation to gifter
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Receives an email/sms
Receives an email/SMS about Zokudo Brand Gift card
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Recipent goes to Brand
Recipent goes to Brand Outlet to redeem the Gift Card
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Customer after
Customer after selecting merchandize presents Zokudo Gift card number at brand's retail outlet's POS
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POS executive
POS executive enters the 16 digit card number in Zokudo's POS application
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Zokudo validates
Zokudo validates and authenticates the card number and provides approval for the card value to the brand
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POS executive enters
POS executive enters the OTP in the Zokudo POS application
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Recipient receives
Recipient receives the OTP on his/her mobile and shares that with the POS executive
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Zokudo server
Zokudo server sends an OTP to recipient's registered mobile number
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Counter executive
Counter executive deducts the card value from the total bill amount
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Recipient pays
Recipient pays any amount over and above the card value by cash or credit/debit card at the counter directly
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Recipient takes
Recipient takes the merchandise and heads home
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Customer visits
Customer visits www.zokudo.com
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Logs in if not
Logs in if not already logged in
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Goes to My Account
Goes to My Account and clicks on Gift Registry
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Create Registry
Selects "Create Registry" option
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Gift Registry invite
Gift Registry invite is sent immediately through email and sms to all the invited friends
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Preview and clicks
Preview and clicks send
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Invite friends
Invite friends to participate in this Gift Registry
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Selects an occasion
Selects an occasion, date of event, preferred list of brands
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Friends receive
Friends receive the invite. Clicks and goes to Zokudo.com
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Checks out the Registry
Checks out the Registry details and list of preferred brands
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Selects the brands
Selects the brands from the list or selects any brand of his choosing from the brands page on Zokudo.com
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Personalises the card
Personalises the card by clicking on "Gift this brand" and entering the amount and personal message
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Combined Zokudo
Combined Zokudo gift cards for every brand is delivered to the recipient on the pre-selected delivery date
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Recipient is notified
Recipient is notified as and when the invited friends contribute
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Previews and checks
Previews and checks out by paying through the secured payment options
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Receives an email/SMS
Receives an email/SMS about Zokudo Brand Gift card
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Goes to
Goes to www.Zokudo.com
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zokudo card number
Provides 16 digit zokudo card number to login
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Swap the brand
He is presented options to "Swap the brand"
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generated and added
Details sent to the beneficiary via email/sms
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User picks
User picks the brand of his choice and click "Proceed"
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Taken to the brand
Taken to the brand lisitng page or a drop down to select the brand
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Swap the brand
Selects "Swap the brand"
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Receives an email/sms
Receives an email/SMS about Zokudo Brand Gift card
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Goes to
Goes to www.Zokudo.com
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zokudo card number
Provides 16 digit zokudo card number to login
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Re-Gift the brand
He is presented options to "Swap"
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generated and added
The new card is generated and added to the cart
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Ok to Proceed
Clicks "Preview" and if fine "Ok to Proceed"
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Personalises
Taken to the Personalises the card page
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Re-Gift
Selects "Re-Gift"
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User pays
User pays the service fee for the "re-gift" and new card is generated and sent to him as well as the new beneficiary via email/sms
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Customer visits
Customer visits www.zokudo.com
Browses various
Browses various brand selection options via For Him/Her/Kids, Occasions, Location etc
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Shortlists brands
Shortlists brands by category
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preferred brand
Selects the preferred brand
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Invite friends
Invite friends to participate in this Group Gifting
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Personalises gift
Personalises gift card by entering beneficiary details, selecting card value, design template and personal message
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already logged
Logs in if not already logged in
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Gift this brand
Clicks "Gift this brand"
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Ok to Proceed
Clicks "Preview" and if fine "Ok to Proceed"
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Reviews the card
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Checkout
Clicks "Checkout" and makes payment though Credit/Debit card and Netbanking
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Friends receive
Friends receive the invite. Clicks and goes to Zokudo.com
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Zokudo Gift
Zokudo Gift card with the combined value of all contributions is delivered to the intended recipient at the pre-selected delivery date
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All friends
All friends contribute in the similar fashion
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Contribute Now
Clicks on "Contribute Now" button against their names and then Personalises the message for the recipient
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Checks out
Checks out the list of people invited and status of their contribution
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Zokudo Brand Gift card
Receives an email/SMS about Zokudo Brand Gift card
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Brand Outlet
Recipent goes to Brand Outlet to redeem the Gift Card
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Customer after
Customer after selecting merchandize presents Zukodo Gift card number at brand's retail outlet's POS
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POS executives
POS executives enters the digits card number in Zokudo'sPOS application
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Zokudo validates
Zokudo validates and authenticates the card number and provides approval for the card value to the brand
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Zokudo POS
POS executives enters the OTP in the Zokudo POS application
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Recipient receives
Recipient receives the OTP on his/her mobile and shares that with POS executives
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Zokudo server
Zokudo server sends an OTP to recipient's registered mobile number
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Recipient takes
Recipient takes the merchandise and heads home
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