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Privacy Policy

This Privacy Policy is to be read in conjunction with the Terms of Service on WWW.ZOKUDO.COM.  All terms not defined in this Privacy Policy shall have the meaning assigned to it in the Terms of Service.

Respecting your privacy and safeguarding your/ Recipients information is of utmost importance to PEV, the entity that owns and operates the Zokudo gifting service (Zokudo Service). To assure you of our commitment to privacy, and to give you comfort and confidence, we have published and comply with this Privacy Policy in our delivery of the Zokudo Service to you, the user.
What this translates to you is, we are committed to protecting your privacy and developing technology and instituting systems and practices that gives you the most convenient, safe and secure online gifting experience.

Please read the following policy to understand how your personal information will be treated as you make full use of our Zokudo Service.  This privacy statement applies specifically to the Zokudo Service. Any questions regarding this Privacy Policy should be directed to contact@zokudo.com

What personally identifiable information does Zokudo collect from me?
PEV minimizes the collection of information that personally identifies you or allows you to be contacted (Personal Information). Zokudo and its necessary service providers collect and use your Personal Information to operate the Zokudo Service and to fulfill legal and regulatory obligations.

The basic way that we obtain information about you is through the registration process. When you register as a user, there is some information that you are required to give (Required Information) and some that you may volunteer to give (Optional Information).

Required information is that data that we need from you in order to create your Zokudo account and fulfill our service commitment to you. This is collected on the registration form and from the Payments page on our website. The online registration form collects the necessary contact information (your name, address, phone number, email address, password etc.) to service your Zokudo account.  When you choose to gift a Zokudo eGift card, you will also be required to give detail of the Recipient such as name, phone number, email address etc.)

We do not collect any sensitive personal data or information from you to provide the Zokudo Service.  You will not be asked to provide any financial information until you reach the "Payments" page of our website. We will be sending your mobile number and email address to payment gateway to complete the transaction. All payments on WWW.ZOKUDO.COM for purchase of Zokudo eGift cards will be directed through PayU, a registered payment gateway with whom we have an arrangement. 
In addition to collecting Required Information, at the time of registration we collect a small amount of Optional Information from you. This information is used to tailor our services to most effectively serve you and to better understand the aggregate profile of our clients. This information may also be used in developing new services.

Like any business interested in attracting and offering the highest quality of service to its users, Zokudo may, from time to time, send you e-mail and other communication to tell you about new services, features, functionality and content or seek voluntary information from you. This information is kept completely private and confidential. It is aggregated with that of all users clients to provide us with the ability to tailor our services and content to those individuals most interested in our service.

What are cookies and how does Zokudo use them?
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie".
We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies," sent to your browser from a

  1. Web server cookie stored on your hard drive
  2. an IP address, assigned to the computer which you use
  3. The domain server through which you access our service
  4. The type of computer you're using
  5. The type of web browser you're using

How does Zokudo use my Personal Information?
We will collect the following personally identifiable information about you for the purpose of registration and registration information will be stored in encrypted form:

  1. Name including first and last name
  2. Username / email ID
  3. Mobile phone number
  4. Address
  5. PIN/Postal code

We may also collect the following information:
  1. About the pages you visit/access
  2. The links you click on our site
  3. The number of times you access the page
  4. The number of times you have shopped on our web site
  5. Opinions of features on our websites.
  6. Other information as per our registration process

We use your personal information to:
  1. Help us provide personalized features
  2. Tailor our sites to your interest
  3. To get in touch with you when necessary
  4. To provide the services requested by you
  5. To preserve social history as governed by existing law or policy

We will not use your financial information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:
  1. We have your permission
  2. To provide products or services you've requested
  3. To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Zokudo's terms of use or to defend against legal claims
  4. Special circumstances such as compliance with subpoenas, court orders, requests/order, notices from legal authorities or law enforcement agencies requiring such disclosure

We share your information with advertisers on an aggregate basis only.

What are my choices regarding collection, use, and distribution of my information?
We may, from time to time, send you email regarding the Zokudo Service or any other services, which we believe could be interest to you. Only Zokudo (or agents working on behalf of Zokudo and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. You will always have the option of opting out of receiving such mail. Or, at any time you can easily edit your Zokudo Account Information to no longer receive such offers and mailings. You will need your Zokudo ID and Password in order to access your Zokudo Account Information.

[You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.] [Please edit as required based on Cookies used by Zokudo]

We maydisclose such Personal Information as required to our brand partners, affiliates, employees and agents in as much as such disclosure is required in order to provide the Zokudo Service to you.Zokudo does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service or not to participate in certain promotions or contests.

What is Zokudo's policy on allowing me to update, correct, or delete my personally identifiable information?
You can edit and update your Zokudo account information at any time by using Zokudo login ID and password. You can delete or terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

How does Zokudo protect my Personal Information?
Zokudo is committed to keeping your Personal Information private. As with all information, Zokudo will never rent or sell your Personal Information. We do not make this available to any third parties without your permission.

Any user statistics that we may provide to prospective partners regarding Zokudo Service usage are provided in the aggregate only and do not include any personally identifiable information about any individual user.

What security precautions are in place to protect the loss, misuse, or alteration of my information?
Your Zokudo accountinformation is password-protected so that you and only you have access to this personal information. You may edit your Zokudo account information by using your Zokudo ID and password.

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Zokudo has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure all Personal Information that is collected online.

We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your Zokudo account and close your browser window when you have finished your work. This is to ensure that others cannot access your Personal Information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

What else should I know about my privacy?
When you give Zokudo personal information, that information may be used, stored, processed or sent electronically, to servers outside of the country where you originally entered the information.  Whenever Zokudo handles Personal Information as described above, regardless of where this occurs, Zokudo takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy Policy.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, Zokudo cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

Additional Information
If at any time you believe that Zokudo has not adhered to these privacy guidelines, please notify us by email at  contact@zokudo.com and we will use all commercially reasonable efforts to promptly determine and correct the problem.

This policy may change from time to time so please check back periodically.
If you have a question that was not addressed in this privacy policy you may contact us at contact@zokudo.com